How do I share relevant client information with suppliers, DMCs, and partners?
Share client information for travelers attached to your Files.
You can share client information with suppliers, DMCs, and partners in one of two ways:
- For any travelers added to a File by clicking Send Traveler Information from the Travelers tab within an expanded File.
- Travelers can be added to a File in a variety of ways:
- If they were the recipient of an invoice
- If they completed a custom form attached to the File
- If they completed a Guest Form within a Guest Portal in the File
- If they completed a Booking Flow on a bookable trip in the File
- If you add them manually to the File by clicking the plus button on the Travelers tab
- Or, by clicking the Send Info button directly on your Dashboard.
Step-By-Step Instructions:
1. From the Confirmed pipeline on your Dashboard, click the Send Info button.

2. Or, from the expanded File view, on the Travelers tab, click Traveler Information.
- Select Share Information to send the information to suppliers, DMCs, and partner agents via email.
- You also have the option to Download Data to your computer without having to email it to yourself and put in a verification code.

3. If you are sharing the information via email, on the Send Traveler Information modal:
- Choose which travelers' information you’d like to send.
- This will not send the information to the traveler.
- Guest details pull directly from contact profiles.
- Select the information you want to send.
- You can include all the responses from any forms that are assigned to the File.
- Select who you would like to send the information to and, optionally, add a custom message.

6. Recipients will receive an email containing a link that requires a one-time verification code before they can download the information.

What Will Be shared
- Once shared, recipients will be able to download a file with a CSV that contains all the system information in their contact profile, per what information you selected to share.
- If you opt to share the Trip Manifest, this will include a PDF with the Travel Brief / Overview from the confirmed Itinerary.
- If you opt to include Flight & Transfers, it will include all flight events added to a Calendar builder Itinerary, or everything entered on the Flights tab in the Guest Portal for a Classic builder Itinerary.

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