Can I change an already confirmed Itinerary to a different Itinerary?
Switch which Itinerary is confirmed seamlessly, without losing guest information.
Itineraries often evolve, which might result in multiple versions of the same trip within a single File. If you’ve already confirmed one version but need to confirm a different one—or confirmed the wrong version by mistake—follow these steps to update it:
Step-By-Step Instructions
- Click the three dots next to the File
- Select Move to Planning.
- In Planning select the correct version of the Itinerary to confirm
- Click the Confirm button.
- The correct version will now be moved back into your Confirmed pipeline.
📌 Note: To ensure the newly confirmed Itinerary appears in the Travel Portal app, please deactivate the originally confirmed Itinerary and then re-share the Guest Portal via email.
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