If the Pay button is not appearing on an invoice, this is typically related to how Flywire handles multi-currency payment portals.

Why This Happens

Flywire requires a separate portal setup for each currency you plan to invoice in.

If an invoice is issued in a currency that does not yet have a corresponding Flywire portal connected to Safari Portal, the system cannot display the Pay button for that invoice — even if Flywire is already connected for other currencies.

How to Fix It

Step 1: Set Up the Currency Portal with Flywire

• Reach out to Flywire and request a portal for the currency you would like to invoice in.
  

Step 2: Send Safari Portal Your Credentials

• Once the portal has been created, send the following details to the Safari Portal team:
• • Portal Code
  • Secret Key

Step 3: We’ll Connect It for You

• Our team will connect the portal to your Safari Portal account, and the Pay button should then appear automatically on invoices issued in that currency moving forward.

Important Notes

• Each currency requires its own Flywire portal connection.
• Existing invoices may need to be refreshed or regenerated after the connection is completed.
• If you invoice in multiple currencies, we recommend setting up all required currency portals upfront to avoid interruptions.

Still Need Help?

• If you’re unsure whether a currency portal has already been connected, please reach out to the Safari Portal support team and include:
• • The invoice currency
  • A screenshot of the invoice
  • Any Flywire portal details you already have available

Keywords: Flywire, invoice payments, pay button missing, payment integration, Flywire setup,