If you're not receiving email notifications for your Itineraries, Lookbooks, or Travel Dashboards, here's how to troubleshoot.

Step-By-Step Instructions

1. Check that you've turned on email notifications.
2. Check your email provider's spam folder.
3. Check that you're listed as the File Owner for the File the proposal belongs to. Only the File Owner on a File receives view notification emails, even if other team members have the setting enabled for their account.
4. 1. To start receiving view notifications, you must change the File Owner to yourself.
5. If your email notifications are turned on, and you're listed as the File Owner for the File in question, check that you're using the correct email associated with your Safari Portal account.

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