A guest filled out your form, but when you open their form on your Travel Dashboard Form Card, answers are missing. Don't worry, their answers are saved. This happens when the guest filled out the form somewhere other than the Travel Dashboard, such as from a form link you emailed.

Why This Happens

A Form Card only shows answers from forms submitted on that Travel Dashboard Form Card. It does not look for forms a guest has already filled out via a form link or elsewhere, even if it's the same form as the one selected on the Form Card.

When you add a guest to a Form Card, their name shows on the card right away, even if they haven't submitted it there. When you view their form, it fills in what it can from their Contact Profile. Only Smart Fields, like name, email, and passport details, fill in this way. All other answers and signatures stay blank.

That's why you may see some of a guest's details on the Form Card, but not all of their answers.

Where to Find the Full Answers

Every form a guest submits is saved to their Contact Profile, no matter where they filled it out. To see their full answers, open their Contact Profile and click the Forms tab.

How to Make Sure Form Submissions Show on Your Form Card

If you want guests' answers to show on your Form Card, share the Travel Dashboard with them instead of the form link. When they fill out the form from the Form Card, their full answers will show there.

Tips & Tricks 💥

• Want more of a guest's details to fill in on a Form Card? Make more of your form's questions into Smart Fields. To learn more, see How to Prepopulate Forms in Travel Dashboards with Existing Contact Information.

Keywords: travel dashboard form card, form card, form submissions not showing, missing form responses, form answers not showing, travel dashboard form, form link, form preview, eye icon, blank form, prefilled form, smart fields, contact profile forms tab, copied travel dashboard