Differences Between Guest Portals for Classic Builder and Calendar Builder Itineraries
Guest Portals attached to Classic Builder itineraries differ from those attached to Calendar Builder itineraries in several key ways:
Flights Tab
One of the most significant differences is how flight information is managed:
- Calendar Builder:
- You can easily add flight details directly into itineraries using the Flight Event feature.
- Flights can be added via the Flight Search API or manually entered within the itinerary’s Details Tab.
- Classic Builder:
- There’s no option to add flight information in the same way within the Details Tab.
- To address this, Guest Portals linked to Classic Builder itineraries include an additional tab—the Flights Tab.
Using the Flights Tab (Classic Builder Only)
In the Flights Tab, you can:
- Search for flights using the integrated Flight Search API.
- Manually add flight details, similar to how it’s done in Calendar Builder itineraries.
- Add notes in the dedicated notes column for additional flight details or guest-specific information.
A Note About the Client-Facing Flights Page
When your clients access their Guest Portal, they can add flights themselves directly on the Flights page using a desktop or web browser.
Important: This feature is not available on the mobile app.
Pro Tip: Color-Code Flight Notes
Make it easy to identify flights relevant to specific guests:
- Color-code notes to differentiate between travelers.
- Example: Use blue notes for Dick and Jane’s flights and red notes for Jack and Jill’s flights.
- This simple visual cue helps quickly identify which flights belong to whom, reducing confusion when reviewing itineraries.
Trip Manifest / Travel Brief Differences
Another key difference between Guest Portals for Classic Builder and Calendar Builder itineraries is how the Trip Manifest/Travel Brief page is displayed.
Calendar Builder
- The Travel Brief page mirrors the Travel Brief table found within the itinerary itself.
- It includes tabs that allow clients to filter and view specific information, such as Flights or Accommodations.
Classic Builder
- The Trip Manifest restructures the information entered in the Details Tab when creating the itinerary.
- This data, which also appears on the Overview Page of the itinerary, is displayed in a clean, table format for easy viewing.
Emergency Contacts Section (Available in Both Builders)
Below the Trip Manifest/Travel Brief table, there’s a dedicated section for Emergency Contacts, which you can customize in two ways:
- Using Content Library Contacts:
- Create individual content pages for frequently used contacts in your Content Library.
- Pull these contacts into the Trip Manifest using the Content Block element.
- Replacing with a Standalone Page:
- Delete the default emergency contacts section.
- Instead, add a pre-created standalone page from the General Info section when setting up the Guest Portal.
For more details and best practices on sharing emergency contacts, check out this help article.