My client made a partial payment. How do I handle this?
Best practices for managing partial client payments.
![]()
If a client makes a partial payment toward a deposit, you’ll need to split the deposit into multiple payments.
For example, if the deposit is $1,000 and the client pays $800, create two deposit installments: one for $800 and one for $200. Then mark the $800 installment as paid and leave the remaining $200 unpaid. Here's how:
Step-By-Step Instructions
- Navigate to the relevant invoice.
- Click Edit.
- Scroll to the Payment Schedule section.
- Update Payment #1.
- Update the name to clarify the purpose of this payment (e.g., First Payment).
- Enter the payment amount received.
- Add Payment #2 for the outstanding balance by clicking the + button.
- Update the name to clarify the purpose of this payment (e.g., Second Deposit Payment).
- Add the payment due date.
- Under Amount Due, enter the remaining amount due.
- On the Financials module, you will now see multiple payment installments.
- To mark Payment #1 as paid, click the three dots next to the installment and choose Mark as Paid from the dropdown.
Interactive Tutorial
Keywords: Financials, invoices, partial payment, multi-installments, multiple payments
