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Help! I added a form to a Travel Dashboard, but the responses didn't attach to the file
Learn why form responses may not automatically appear on a file and how to attach them manually.

If you've added a form to a Travel Dashboard and the submitted responses didn't automatically attach to the file, don't worry โ€” this usually happens because the form was not configured to automatically attach submissions to a file.


Why didn't the responses attach?

When creating or editing a form, there is an option to automatically attach form responses to a file. If this setting is not enabled, submissions will still be collected successfully, but they will not be automatically linked to the associated trip file.

Where can I find the responses?

You can always find all submitted responses by navigating to:

Forms โ†’ Select the Form โ†’ Submissions

From the Submissions tab, click the three dots (...) next to the submission to move the response to a file manually.

How do I attach the response to a file?

  1. Navigate to the form's Submissions tab.
  2. Locate the submission you want to attach.
  3. Click the three dots (...).
  4. Select Move to File.
  5. Choose the appropriate file.

What about the travelers?

Moving a form response to a file will attach the submission itself to the selected file and will also automatically attach any relevant travelers to the file as well.
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