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  • What if I want to show the costs at the beginning of an itinerary?

    If you prefer to display trip costs at the beginning of an itinerary you can do this by including them either on an A...

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  • How do I present alternate accommodation options?

    Presenting alternate accommodation options is easy in Safari Portal.   1. On the Details tab, click into the Date col...

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  • How do I add or change my logo?

    It is very easy to add or change your logo.    1. Navigate to your Account Settings by clicking the triangle in the t...

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  • How do I organize multiple proposals within one file?

    It is very easy to organize multiple proposals to live within one file on your Itineraries dashboard and this will al...

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  • How do I pull in properties, areas, activities, and other content into an itinerary?

    Pulling in content into an itinerary is really easy. If you've ever used Facebook or Instagram this will feel very fa...

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  • How do I assign a file to another consultant within my company?

    Going on leave? Had enough of a client? We've been there too.   That's why we've made it easy to re-assign a file you...

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  • How do I delete a specific itinerary or lookbook from within a file?

    To select a specific itinerary or lookbook from within a file, open into the file by clicking the triangle to the lef...

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  • How do I delete a file from the Itineraries dashboard?

    To delete a file, simply click the three dots to the right of the file on the Itineraries dashboard and select Delete...

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  • How do I move a trip between the different stages on the Itineraries dashboard (pipeline, confirmed, completed, archived)?

    To move a trip between the different stages on the Itineraries dashboard, simply click the three dots to the right of...

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  • Why is it forcing me to Link to a Master Property Page? What is a Master Property Page?

    If you have tried to create your own property pages you would have encountered this field:      This is asking you t...

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  • What do I do if the property I want to use isn't in the Safari Portal Content Library?

    You have two options here: if you are in a bind and need it urgently, you can always create any content pages yoursel...

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  • How do I rearrange the order of the pages in a lookbook?

    Rearranging the pages in a lookbook should be done from the General Info tab.   In the Lookbook Inclusions section, s...

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  • How do I add links to an itinerary or lookbook?

    It's easy to add links within an itinerary. Some examples of things you might want to add hyperlinks for include: Fo...

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  • How do I enable email notifications when my itinerary and lookbooks are viewed?

    1. Simply head to Account Settings from the triangle next to your name in the top left corner.   2. On the first tab...

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  • How do I add Pre-Travel Information to an itinerary?

    This is something that will soon be handled by our innovate Guest Portal solutions, but until that feature is release...

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  • How do I create an itinerary using a private mobile camp?

    Safari Portal is incredibly flexible and there are often many different ways to present information. The same is true...

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  • What new Features will be coming soon?

    The following features are currently in development and you can expect them to be released over the coming weeks.  C...

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  • How to use the Fast Facts Element

    Adding some Fast Facts to your content is very easy.   First, hover between any elements to view the blue line.    T...

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  • How do I publish content?

    Publishing content on Safari Portal has never been easier. To publish a page: First, navigate to the page you are r...

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  • What Happens After I “publish” A Content Page?

    Once you publish a content page, it is sent over to the Safari Portal team for approval. You should receive a message...

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  • How can I reposition a photo? How can I change the focus point of a photo?

    You can easily reposition a photo to highlight or focus on different parts of an image. First we need to create a n...

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  • How can I add a video to my Content Page?

    Video elements are a fun way to add movement and complexity to your content pages. To add a new video block: First,...

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  • How can I rearrange images in a slideshow?

    First, hover over the slideshow to display the toolbar.     Next, click the 'Image' button in the element toolba...

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  • Help! I accidentally deleted a section in the inline editor.

    Firstly, don't panic! Safari Portal makes it really simple to re-add a section block that you may have deleted accide...

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  • What is the image block? How can I create different photo layouts in the inline editor?

    First off, What is the image block? The image block makes it really easy to create beautiful and interesting page lay...

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  • How can I use the Video Element in the In-Line Editor?

    Watch this Video Tutorial to learn how to add videos in the in-line editor.  

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  • How can I add a new Section in the In-Line Editor?

    Watch this Video Tutorial to learn how to add a new section in the in-line editor.  

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  • How can I add a new Section Element in the In-Line Editor?

    Watch this Video Tutorial to learn how to use the section element in the in-line editor.  

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  • Why are there character limits in the text blocks on Content pages?

    We created Safari Portal through a design first lens and good design is one of our founding principles.  The characte...

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  • How can I add photos and slideshows in the In-Line Editor?

      Watch this Video Tutorial to learn how to add photos and slideshows in the in-line editor.

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