These instructions have been sourced from Google Account Help here.
On Your Computer
In Chrome
- On your computer, open Chrome.
- At the top right, click More Settings.
- Under "Privacy and security," click Site settings.
- Click Cookies.
- From here, you can:
- Turn on cookies: Next to "Blocked," turn on the switch.
- Turn off cookies: Turn off Allow sites to save and read cookie data.
In other browsers
For instructions, check the support website for your browser.
Why cookies are helpful
Cookies are files created by sites you visit. They make your online experience easier by saving browsing information. With cookies, sites can:
- Keep you signed in
- Remember your site preferences
- Give you locally relevant content
We use cookies to improve our services. To learn more, read our Privacy Policy.
Fix problems
If you can't use your Google Account and get a message that cookies are turned off:
- Follow the steps above to turn on cookies.
- Try signing in again.
If you still get the error message, here are some possible solutions. Try each one, then try signing in.
- Open a new browser window.
- Clear your browser's cache and cookies.
- Browse in private by clicking Command + Shift + N
- Change your browser's privacy settings.
On Your Iphone and Ipad
In the Chrome app
Cookies are automatically turned on and stay on.
In the Safari app
- Follow the instructions to turn cookies on or off.
- Wait 5 minutes and open the Safari app.
In other browser apps
For instructions, check the support website for your browser.
On Your Android Device
In the Chrome app
- On your Android phone or tablet, open the Chrome app .
- At the top right, tap More Settings.
- Tap Site settings Cookies.
- Turn Cookies on or off.
Learn how to change more cookie settings in Chrome.
In other browser apps
For instructions, check the support website for your browser.