The easiest way to change an email on your Safari Portal account is to delete the account that you want to change or remove and then re-add the new email address. This is done from within the Users tab located within your Account Settings.
📌 Note: You must be an Account Admin to manage users. If you are not the Account Admin, you will not see the Users tab at all.
Please bear in mind that as soon as you delete a user from the Users tab, all associated files will be transferred to the Account Admin.
If someone on your team has changed their email address but needs to keep all their files, please email support@safariportal.app as our team can assist.
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Similarly, if you want to add a NEW user seat without having to remove an existing one, please let us know and we can adjust your plan.
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