Introduction to Guest Portals
Welcome to your Quick Start to Guest Portals
So your client has come back and confirmed their itinerary. That’s great news! You can now move your trip from In the Pipeline to Confirmed, which feels so satisfying! But wait, you’ve still got a ton of work to do.
You’ve still go to collect their guest information like passports, health and dietary, and emergency contacts. You’ve got to encourage them to purchase travel insurance. You’ve got to share pre travel information, packing lists, travel guidelines, confirmation documents, and e-tickets.
Ouch that sounds like a lot but don’t stress! We’ve got you!
Guest Portals can handle everything that needs to get done post-confirmation in one simple, efficient, and intuitive solution.
Guest Portals take only minutes to put together and allow your guests to have everything they need to prepare for their upcoming trip - both prior to and during travel - in one handy link. As with all Safari Portal links, Guest Portals are available offline and can also easily be saved to the Home Screen of any mobile device for easy reference at any stage.
Not only do Guest Portals keep everything organized and in one place for your guests, but for you as the agent as well. No more searching around for the most up to date e-tickets or trying to remember if you shared the packing lists.
And maybe the best part about the guest portals is when it comes time to share guest information like passports and dietary requirements with your DMCs or suppliers, you are now able to do this with one click. No more copying and pasting passports and health and dietary info into emails or Whatsapps - which is neither safe nor efficient - simply click the Send guest info button from your itineraries dashboard and let Safari Portal take care of the rest.
Watch this Quick Start to Guest Portals to learn how to use this amazing tool
For more information on how to change your workflow using Guest Portals please explore the Guest Portals section of the Help Desk.
How Guest Portals look for your Clients
How to use Guest Portals when collaborating with another agent